The struggle of Mid-Managers
Raj was the Head of Business Unit of a big group in India and
was getting ready for his presentation which he was making to the Top
Management for a new project. The new project was very important for both the
organization and Raj’s area of work as he proposed to enter a new segment
generating additional revenues. He reviewed his slides again and again for one
last time before he saved the presentation and closed his laptop. Gathered some
confidence and picked up his laptop, diary, pen and set off to the board room. He made
sure he was in the room at least 10 mins earlier to set up the projector and
start the presentation on time.
The Management team comprising of 2 Vice Presidents and 1 CEO of
the group entered the room on time. Everything was set and with the initial
greetings done, Raj started his presentation. The presentation deeply covered
all topics keeping the objective in focus. He indeed had worked on this for
months. When he reached the slide talking on financial terms of project, he had
listed down the resources required to achieve the project and the revenue which
would be generated. The management stopped him, as Raj expected.
“You will have to manage with your existing resource Raj. No
additional resource will be provided. Your business Unit is already the lowest in terms of revenue per employee and adding more resource is not possible” said
the CEO.
But Raj had prepared for such a question and he immediately
responded “Yes, I do understand that. But when you compare the business unit
revenue per employee with the competitors we generate more revenue / employee than the avg of our major
competitors”. Fact was laid on the table, as Raj was a person who believed in
numbers. And the numbers were also from a reliable source.
The CEO was in no mind to further approve for additional
resource and replied back “Look, I am re-stating. Your business Unit revenue
per employee is lowest amongst the other business units and the profits are
lower than other Units. If we need to invest in resources, we might as well add
it other Units which would fetch more profits. So while we approve the project,
there is as strict no-go for additional resource. Thank you !!” ended the CEO,
making his thoughts clear.
Raj was in a fix, he had got a go ahead for his project but
without additional resource.
He had to go back to his team and squeeze them more to start
this project !
A common story which many leaders and managers face. “Sandwiched”
between the expectations of top management and their sub-ordinates.
While from Top Management perspective it is right to look that if any additional resource is invested, they would invest in areas which would fetch max results. Raj must make sure that he too makes it clear to the Management on possible outcome by squeezing the existing results. The impact it can have on existing projects and on new project suggested. While its easy to have written it in a blog, its extremely important and delicate when it comes to presenting impact to management with pre-decided mindset.
Do share your thoughts and ways how Raj could handle such situations ?
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