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Showing posts from 2018

5 Things Leaders need to do when there is "CHANGE"​ !!

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Change is inevitable and every organisation needs to be changing suiting to the dynamic markets. These changes bring various changes within organisations which also includes structural changes. These times are challenging for leaders / Managers to manage their teams, to align them to these changes as many of such organisational changes have impacts on the individuals too. How does a leader manage in such scenarios? Especially when the change affects his / her team member. Here are few tips leaders can do before announcing / informing their team of the changes. 1.     Analyse the impact of change on you and your team : Start by analysing the change and how it would have impact on you and your team member. Identify the members who you believe can have maximum impact. List them into each of below boxes as per your judgement.   2.     Clarify with your supervisor / Management It is important for you to communi...

3 Amazing lessons a 80 year old chacha taught me !!

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3 Amazing lessons a 80 year old chacha taught me !! When people talk about how monotonous their jobs are and they want to retire by 40, I got this opportunity to meet 80 year old 'chacha' who even today works for 8 hrs ( 3PM to 11PM) each day carving beautiful shapes out of wood and have them printed on silk. I asked him how does he enjoy his work even at 80 years. He said : 1. I do same carving job, but the shapes I carve are different and i like to keep making new shapes. Innovating in same job making his job more interesting. 2. What do I do sitting at home ? I get bored doing nothing. So I come here and I also get to earn some money and appreciation. 3. It takes a lot of patience to make a beautiful piece. If I don't have patience then I don't get best result. If you want the best, have some patience. . Such inspirational souls around us. He is no millionaire but gave some amazing lessons to me. More strength to you "Chacha". You c...

How to behave & handle yourself in stressed moments in an Organisation? A perspective from both Manager and Employee!

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The Manager came down looking for Rahul. Rahul had gone to the toilet, but the way Manager was asking for him, you could sense the urgency for his lookout. Otherwise in today’s era of mobile phones and desk phones, everyone wondered why he came down 4 floors looking for him. Rahul came out of the toilet and was walking towards his desk when he saw the Manager and his furious face waiting at his desk. He quickly took his steps and asked “What happened?” The Manager busted out “Where is that report I asked you to prepare?”   Rahul could not really understand this question, as he never reported directly to Manager and he had a Team leader in between and his day-day interactions were happening with team leader and not the Manager. He still was confused and didn’t know which report the Manager was asking for. He repeated himself “Which report are you looking for?” This question made the Manager more furious and shouted not able to control his emotions “The re...

This too shall Pass - Best Advice one can get !!

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Once a King called upon all of his wise men and asked them, Is there a mantra or suggestion which works in every situation, in every circumstances, in every place and in every time, in every joy, every sorrow, every defeat and every victory?   One answer for all questions?  Something which can help me, when none of you is available to advise me?  Tell me is there any mantra? All the wise men were puzzled by the Kings question.  They thought and thought.  After a lengthy discussion an old man suggested something which appealed to all of them.  They went to the King and gave him something written on paper, with a condition that the King was not to see it out of curiosity.  Only in extreme danger, when the King finds himself alone and there seems to be no way, only then he can see it.  The King put the paper under his diamond ring. Sometime later, the neighbours attacked the Kingdom.  The King and his army fought bravely but l...

How can Sales person leverage CRM for Sales Strategy ?

Sales Manager was disappointed after coming out of review meeting with Management as they had pointed out on poor performance in that Qtr. The company had moved to new CRM (Customer Relationship Management) software and all Sales personal were asked to provide Call plan / Visits to Customer in starting of year and were being tracked through this new tool. With growing CRM softwares, companies have moved to track performance / visit logs through various CRMs and Apps. But many sales managers fail in providing realistic call plan. Here below are some of considerations for a Sales Manager while estimating call plan. 1. Start with Sales Performance Analyse performance of each customers / geography you are responsible for and focus more where your presence is required. Have growth and market share as two important criteria to measure performance and plan visit. a. First of all make a list of all customers (both direct and indirect) b. Against each customer / geography add year ...

How to have right Manager-Employee combination for healthy Organisation ?

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Manager - Employee relationship forms the critical aspect for organisation success. 80% of employees leave Managers and not organisation and according to popular survey more than 50% of employees are unhappy with their direct supervisors. The friction between Managers and employees leads to low morale, productivity and therefore has an impact on the organisation's growth. Therefore, it is important for a good Manager-Employee relationship for success of a organisation growth. Here are some of thoughts for an effective Manager-Employee relationship 1. For success it is always important that organisation goes through continuous changes with many new ideas, but acceptability of change depends on each employee. Also, having different mix of Manager and employee can also lead to unhealthy environment and thus impacting organisation growth.  Therefore, its important to have right mix of Manager and Employee which impacts both the environment and organisation.  According ...

How 'Recruiters' must start providing feedback to candidates they don't select !

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The process of looking out for a new job is quite an extensive and desperate one for majority of employees. As long as they are getting their promotion and hikes they are contended and majorly don't have a career plan.  (Pic Credit: iStock) Once the desperation kicks in, they start updating their resume, cover letter, updating in various job portals, keep looking for new job postings, send to recruiters, contact known networks.  While employees brush their technical skills and start applying to companies / positions based on their interest, many are not choosers. People who have reached peak of frustration just needs an offer to jump (without realising that they might have to go through the same but after a while).  Recruiters schedule  2 to 3 rounds of interview with candidates and level of preparation increases with each level.  The eagerness of result awaits the candidate checking with inbox frequently, picking every call from unk...

Going for an Interview ? Make sure you observe these things Also !!

**Heading to an Interview ?** Here are some extra tips apart from the thousands of articles you get on google.   Interview process is not just the interviewer assessing the candidate, but also an opportunity for candidate to observe and assess the company.  Remember, company has slight interests in you, so just as you would want to put up your best, the company too would like to put up their best during interview.  However its up to us to listen and observe carefully, things like : 1. Seating structure : Observe how Managers and Employees are seated ? If the organization has all Managers in one floor /side and employees in another, majorly such organisations would be hierarchical. Would you be comfortable joining such an organization ? 2. Observe employees : Observe employees, like their dress code, working mood, work ambience.  You can sense the mood of the employees by their faces and  3. Try talking to few employees : See if you can...

Beat Heat and Sales numbers during Summer !!

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Selling for a sales person never stops irrespective of which season it is. Scorching Summer or shivering winter, a sales person has to hit their targets and this cannot happen without visiting the customers and retailers. But, it is equally important for them to take care of their health during such times ! Usually the human body maintains at standard temperature, but when the outside temperature gets hotter than avg body temperature the body’s cooling mechanism cant keep up and a number of health related health problems may occur. Here are some of tips to Sales person to take notice and care during Summer !! A void Sun exposure : Avoid exposing yourself directly to Sun, but when it is inevitable try wearing a sun cap and sun lotion always. Move tasks to indoors or under shade.                                        Swea...